Privacy Policy

Last update: April 20, 2018

We at Zapproved LLC take your privacy seriously. Because we gather certain types of information about our customers, we want to help you understand how we collect and use that information. This privacy statement discloses the types of information we gather, how we use them, and how to correct or change them.

Legal Hold Pro, Data Collect Pro and Digital Discovery Pro (collectively, “Zapproved.com Application Services”) are owned and operated by Zapproved LLC, a Delaware limited liability company (“Zapproved”).

By using our site, you consent to our Privacy Policy.

 

1. Purpose for collecting personal information

As part of your use of Zapproved.com Application Services, you will send email messages for approval by others, and Zapproved stores and has access to any such information.

As a data controller under the General Data Protection Regulation (“GDPR”), Zapproved will at times also request information from our customers and prospects as part of our routine marketing and sales activities. This information may include collecting personal information such as name, email address, phone number, organization name and job title.  Such data will be securely retained in our marketing and sales systems until requested to be removed by either the data subject or authorized organization point of contact. Such information is collected for the purpose of maintaining an ongoing dialogue on company news and events, as well as offering new collateral materials developed by Zapproved.

Zapproved will not access or use personal information except in connection with the Zapproved.com Application Services, as described in our Terms of Use, or in support of marketing and sales activities.

2. Collection

There are a few instances where Zapproved may collect information from you. When you register to use the Zapproved.com Application Services you must provide us with an email address for use as a user name and you must create a password. Additionally, when requesting certain materials such as white papers or other collateral, or registering for events such as conferences and webinars, we may ask that you to optionally provide other information such as your name, mailing address, phone number, company information and website address, as well as demographic information such as occupation.

We also collect information from your use of Zapproved.com Application Services such as system activity, the date and time of your visit, and the referral URL. In order to ensure the confidentiality and integrity of  the Zapproved.com Application Services, we monitor user activity in connection with Zapproved.com Application Services and may collect information about the features you use, the content you upload, download, share, or access while using the Zapproved.com Application Services.

3. Collection of browser cookies

Your Internet browser has a feature called cookies which stores small amounts of data on your computer about your visit to our websites. Cookies alone tell us nothing about who you are unless you specifically give us personally identifiable information, in which case we use the information to enhance your use of the Zapproved.com Application Services in the ways described below. By adjusting your settings on your browser, you may elect not to allow cookies to be collected. You need to have cookies turned on to visit and use most of the features on our sites.

We use cookies in a variety of ways, including:

  1. Accumulating and reporting anonymous, aggregate (data collected in mass), statistical information on website usage;
  2. Saving your password so you don’t have to re-enter it each time you visit our site;
  3. Displaying information associated with you when you re-visit our site.

Our sites may contain links to websites owned by other parties. Those websites may use tracking technologies such as cookies in a different way than we do, and are subject to their own privacy policies.

4. Usage and disposal

We generally use the information you provide to help us develop, enhance and improve the user experience with our products and services. This can include providing you with better customer service and support, informing you about new products and services, and otherwise making your user experience with Zapproved.com more enjoyable.

Your email address will be the primary means of communicating between you and us. We use your email address to contact you about your use of our services, or about updates or upgrades to those services. We also use your email address or phone number for any support issues.

If you have provided us with information that you later do not want us to have, please contact us where noted below, and we will unsubscribe you from any email activities and/or remove your information from our systems. However, removal of any required information may impact your use of the Zapproved.com Application Services.

5. Disclosures to third-parties

Personally identifiable information

Zapproved will not sell, trade, or otherwise transfer your personal information to outside parties or other companies, except when:

  1. You specifically agree that we can share that information.
  2. We are required by law, such as when we respond to subpoenas, court orders, or legal process.
  3. We believe that your actions violate applicable laws, Zapproved.com’s Terms of Use, or any usage guidelines for specific products or services, or threaten the rights, property, or safety of our company, our users, or others.

Aggregate information

We may aggregate personally identifiable information and disclose it only in a non-personally identifiable manner to third parties for development, marketing, promotional, and other purposes. We do not disclose to these entities any information that could be used to identify you personally without your knowledge and consent.

Business transfers

We are always seeking to improve our business. In accomplishing this objective, we may buy or sell a company, or one or more of the companies in our corporate family may merge with or be acquired by another company. If we sell a business, we may transfer some or all of your information as a part of the sale in order that the service being provided to you may continue or for other business purposes.

Outsourced Services

We may hire third-party vendors to provide services to us such as database administration or website usage analysis. These companies are only allowed to use the information in order to fulfill those services to us and will be subject to strict non-disclosure requirements. We do not provide your information to these companies for their own, permanent use.

6. Choice and Consent

If you would rather not provide any of the information required by a registration process, you do not need to register with us. You will not, however, be eligible for certain support and services related to your Zapproved.com Application Services.

If you have consented to receive marketing materials through our website or other marketing activities, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to others. If you no longer wish to be contacted for marketing purposes, refer to Questions/Comments section below.

7. Access

You can review, correct, change, or ask to have removed the information we collect. We will try to make this process as clear and easy as possible for you, but if you still have any questions, please contact us as described below. Users may change information at any time and as often as necessary. The Terms of Use, however, still apply to any changes. If your personal information was provided to Zapproved as part of your use of Zapproved.com Application Services you may request access to your information upon request.

Canada citizens

Canadian citizens, except under circumstances defined by law, are entitled to access their personal information collected by Zapproved by contacting us in the manner listed below. We may ask you to pay an administrative fee for accessing or copying your information, but will inform you of the anticipated charges and confirm that you want us to proceed before processing your request. If you believe that the personal information about you that we have collected is incomplete or inaccurate, Zapproved will correct the information upon verification of the omission or error and that the person requesting the change is the person about whom the personal information relates. If you wish additional information about our personal information management practices, to access, correct or have us investigate any matters in relation to your personal information, please contact us as listed below.

California residents

If you are a California resident, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of your personal information with third parties, for ­­the third parties’ direct marketing purposes. California law provides that you have the right to submit a request to us at the designated address and receive the following information:

  1. the categories of information we disclosed to third parties for the third parties direct marketing purposes during the preceding calendar year
  2. the names and addresses of third parties that received such information: and
  3. if the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of the products or services marketed.

You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually.

EU residents

As a data controller under the GDPR, Zapproved will at times request information from our customers and prospects as part of our routine marketing and sales activities. This information may include optionally collecting personal data such as name, email address, phone number, organization name and job title.  Such data will be securely retained in our marketing and sales systems until requested to be removed by either the data subject or authorized organization point of contact.

This information is collected for the purpose of maintaining an ongoing dialogue on company news and events, promotions, surveys, and new collateral materials developed by Zapproved. Retention and use of such information will be in strict compliance with our published Privacy Policy and current EU applicable law, including the GDPR, as set forth by the European Parliament & Council. Further, data subjects can request to be removed from mailing lists at any time, as well as request to have their personal data updated and/or completely removed in accordance with GDPR’s data subject rights (including access, rectification, erasure, restriction of processing, and portability).

8. Policy acceptance and changes

Your continued usage of the Zapproved.com Application Services constitutes as acceptance of current privacy policy. Any modifications to our privacy practices will be reflected first within this area of Zapproved.com. If there is a material change in our privacy practices, we will indicate on our site in a timely manner that our privacy practices have changed and provide a link to the new privacy statement. If we are going to be using the information collected from users in a manner materially different from that stated at the time of collection, we will send affected users written notice of the change by email.

9. Privacy of children

Children under the age of 13 are not eligible to use Zapproved.com and Zapproved.com Application Services. Thus, we do not knowingly collect personal information from children under 13. If we learn that a child under the age of 13 has provided us with personal information, we will attempt to delete the information as soon as possible.

10. Consent to Transfer

Zapproved.com is operated in the United States. Please be aware that any information you provide to us will be transferred to the United States. By using Zapproved.com and/or providing us with your personal information through the Zapproved.com Application Services, you consent to this transfer.

11. Security for Privacy

Zapproved takes the security of your private information seriously. Zapproved ensures appropriate technical and organizational measures are in place to protect the privacy and confidentiality of information in our possession or control, including the use of widely accepted standards for information security (see Zapproved Information Security and Data Integrity for details).   Any data and information that a customer generates using the Zapproved.com Application Services is also maintained in accordance with EU-U.S. and Swiss-U.S. Privacy Shield Principles, as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.

QUESTIONS, COMMENTS

Questions regarding this privacy statement or any other aspects of our Web Site may be sent to any of the following places:

Email: support@zapproved.com
Address: Zapproved Inc., 1414 NW Northrup St., Portland, OR 97209
Telephone: (888) 806-6750

Requests for removing personal data that has been collected by Zapproved as data controller can also be sent to:

Email: compliance@zapproved.com

We read every message submitted and endeavor to reply promptly to everyone. We may also file your comments to improve the site and our products and services, or review and discard the information.

Effective date: July 25, 2008