About the Company

The Cloud

Computing is changing. Data storage and processing has commoditized and it is much more cost-efficient and flexible.

Ridiculously Happy Customers

We don’t just want our customers to be satisfied, we want them to be enthusiastic. We are responsive and go the extra mile in every interaction.

Human-Centered Design

Creating ediscovery software designed with the user in mind is where we start. It needs to be useful and intuitive to operate. If we do our job well, it looks simple.

Thinking Bigger

We strive to go further in every way. We are committed to growth and innovation in our technology, our community and ourselves.

Founded in February 2008, Zapproved is a software-as-a-service provider based in Portland, Ore. Our flagship product, Legal Hold Pro, was the first cloud-based litigation hold management software. This innovative product rapidly gained acceptance by in-house legal teams and has become the #1 litigation hold software. Our growing customer base ranges from some of the world’s largest companies, including many in the Fortune 500 and Global 2000, in financial services, high tech, energy, healthcare/pharma and manufacturing industries.

Today, Zapproved’s ediscovery software offers corporate legal teams innovative cloud-based technologies for conducting ediscovery affordably and sustainably. Our platform is characterized by ease-of-use, scalability of processing power, data security and exceptional accessibility, all at an affordable and predictable price. Zapproved’s solutions are designed to support ediscovery best practices at each step of the process, in order for legal teams to improve efficiency and effectiveness, while reducing risks and costs associated with litigation.

Leadership

Monica Enand

Monica Enand

CEO/Founder

As the Chief Executive Officer, Monica has grown Zapproved into a leading cloud-based software provider for corporate legal — transforming the way corporate legal departments respond to litigation so they can take control over their processes, mitigate risk, and reduce costs. Prior to founding Zapproved, Monica spent more than 15 years with blue-chip companies such as Intel and IBM.

Monica is a frequent speaker and active member in the entrepreneurial community in Portland. She was appointed by the Governor of Oregon to the Oregon Growth Board. Additionally, Monica serves on the board of the Technology Association of Oregon, and is the current chair of Auth0. She has been recognized by TechfestNW with the Sam Blackman Award for Civic Engagement in 2018 and by the Portland Business Journal as the 2016 Entrepreneur of the Year. Other distinctions include the Women of Influence awards, the 2010 Orchid Award, and being named a top ten Executive of the Year in 2015. Monica holds a B.S. in Computer Engineering from Carnegie Mellon University and an M.B.A. from the University of Portland.

Chris Bright

Chris Bright

Vice President of Marketing

Chris has dedicated his career to working with emerging growth companies and high-tech startups for more than 20 years. Prior to helping start Zapproved, he managed worldwide corporate communications for Pixelworks, a publicly traded semiconductor company. While there, he was part of Pixelworks’ IPO team in 2000. Chris previously worked at two high-tech public relations firms, one of which he founded and grew from six to 26 employees in the first year. He has additional experience working for a major law firm and with the World Bank. In the mid-90s, he helped found the Oregon Venture Investment Conference, the first to connect the Silicon Valley VC community with the state’s entrepreneurs.

Susy Dunn

Susy Dunn

Chief People Officer

Susy is responsible for the strategy and execution of programs that drive company and employee growth. She leads HR, IT, Security, Employee Experience, and DE&I. She brings Zapproved 25 years of experience in business operations and human resources leadership roles across small to large companies in the technology and energy sectors. Her passion is creating a collaborative, inclusive, and empowered culture where the employees, business, and customers thrive.

Susy has deep expertise in scaling start-ups through growth, serving previously as Chief People Officer at Act-On Software, VP of People at Jama Software, and Sr Director of Employee Success at Jive Software. She is a recipient of the Portland Business Journal’s 2017 Women of Influence award, serves as Chair of the HR Executive Committee with the Technology Association of Oregon, is a board member with Innovate Oregon, and is a founding member of the successful PCEP Intern Program with Portland State University.

Brad Harris

Brad Harris

Vice President of Corporate Strategy

Brad has more than 30 years of experience in the high technology and enterprise software sectors, including assisting Fortune 1000 companies enhance their ediscovery preparedness through technology and process improvement. Brad is a frequent author and speaker on data preservation and ediscovery issues, including articles in National Law Journal, Corporate Counsel, Metropolitan Corporate Counsel and Information Management and presentations at leading industry events such as LegalTech New York.

Michael Keister

Michael Keister

Chief Revenue Officer

Michael is a veteran SaaS sales leader with extensive experience scaling revenue engines. At Zapproved, he brings a passion for building teams that deliver value to customers, from the first contact through the lifetime of the engagement.

Prior positions include sales leadership roles at Webtrends, Jive Software, Lytics, and mobile relationship management pioneer Urban Airship. Under his leadership at Urban Airship, Michael led North American sales and grew revenue from low six-figures to tens of millions of dollars in four years. He has also built several sales teams from the ground up and played key roles in bringing a variety of new concepts and products to market.

Michael earned a B.S. in Finance from Oregon State University.

Aaron Laliberte

Aaron Laliberte

Vice President of Product

Aaron has excelled in the ediscovery industry for over 14 years, spearheading new product lines for software vendors and heading ediscovery departments for both law firms and corporations. His career, including time with Relativity, Proskauer, Biogen, and Recommind, has spanned all aspects of ediscovery, from collection all the way through trial presentation.

Tom Pickett

Tom Pickett

Chief Financial Officer

Before joining Zapproved, Tom’s accomplished career includes acting as CFO and Compliance Officer for Curvature, a global IT products and services company; running a successful CFO consulting practice for various software, medical device, logistics, and packaging companies; and over 20 years in senior finance and operations roles with early stage, growth stage, and mature companies. Tom’s experience crosses various industries including internet-based supply chain software and services, enterprise software, private equity, and public accounting. His accomplishments include leading two financial turnarounds, raising over $130 million in debt and equity capital for eight companies, and completing nine acquisitions.

Tom completed an Executive Program in Strategy and Organization at Stanford University’s Graduate School of Business, earned an MBA from Harvard Business School and a BS in Commerce with a concentration in Accounting from the University of Virginia. He has been active in his local communities serving on the boards of two independent schools and a nationally recognized scholarship foundation along with coaching youth soccer.

David P. Smith

David P. Smith

Chief Technology Officer, Chief Information Security Officer

David’s accomplished career features over 25 years in positions of leadership, with a track record of success in organizational transformation, including effective evaluation of talent, restructuring of organizations, and employee growth. His data-driven approach to development and operations management has produced a proven track record of architecting, implementing and operating highly available, mission-critical SaaS systems.

Prior to Zapproved, David worked at Wolters Kluwer as Vice President of Cloud Development, where he transformed their technology stack, utilizing backend PaaS services to improve customer experience and support exponential growth. A graduate of Harding University with Bachelors in Business Administration in both Economics and Computer Information Systems, David is fluent in Spanish and is an accomplished skydiver.