The 2016 Legal Hold and Data Preservation Benchmark Survey is the industry’s most extensive survey series focused on legal data preservation and collections practices.
Zapproved, a pioneer in developing cloud-based software for corporate legal departments, published the 2016 Legal Hold and Data Preservation Benchmark Survey. Building on the previous three studies of 2013, 2014, and 2015, over 600 professionals dealing directly with litigation hold management participated, while the final sample was comprised of 457 respondents.
This latest edition of the Benchmark Survey includes findings on the demographics, processes, common pain points and risks associated with legal holds, data preservation, and data collection. Some of the key findings include:
- A strong response showing a vast majority (85 percent) of automated users feel “confident” or “very confident,” compared with 59 percent of manual users — a huge 26 percent difference.
- Respondents using automated systems trust custodian compliance at 76 percent versus just 56 percent, more than double the spread from 2015 which was 9.8 percent.
- In looking at a “culture of compliance,” 69 percent of survey respondents said they conduct some form of training for employees.
- When looking at the intention to upgrade, manual users are 60 percent are more likely to express a desire to do so compared to automated users.
Download the complete report: Legal Hold and Data Preservation Benchmark Survey 2016.