Every year, the Freedom of Information Act (FOIA) is used by hundreds of thousands of citizens to request government information and records. After 10 straight years of growth, federal agencies received a record-high 788,769 FOIA requests in 2016, a 10% increase over 2015.
Despite spending over $514 million and dedicating over 4,200 full-time federal employees to manage FOIA requests, most agencies are struggling to keep up with the massive volume of requests. The backlog of unanswered requests grew to 115,080 in 2016 and shows no signs of slowing down. In order to comply with the FOIA Improvement Act of 2016, agencies must provide a plan for reducing the backlog in the coming year.
Often, it’s not the original scandal that causes the most heartburn but rather the failure of the agency to preserve data that could be relevant to the investigation. Just ask the FBI, IRS, the State Department, or the Nixon Administration.
When it comes to managing legal holds for FOIA requests, investigations, and litigation matters, most federal agencies either use a manual process or an aging software application. Both methods are cumbersome, inefficient, and prone to error, which increases the risk of data spoliation, sanctions, and reputational damage.
Agencies that have adopted automated legal hold software applications have been able to dramatically streamline processes, mitigate risk, and reduce legal spend.
Streamline manual processes and automate routine tasks to reduce the time and resources required to manage litigation holds.
Lower the risk of data spoliation and be fully confident in the defensibility of your litigation hold and data preservation process.
Reduce the time and resources required to preserve data for civil litigation matters, investigations, and FOIA requests.
Legal Hold Pro is “FedRAMP In Process,” meaning our software has advanced beyond the FedRAMP Ready stage and is actively being reviewed for an agency authorization to operate (ATO). You can view our listing on the FedRAMP Marketplace here.
Legal Hold Pro provides federal agencies with a better way to manage legal holds and data preservation for civil litigation matters, investigations, and FOIA requests. By automating and streamlining processes, Legal Hold Pro reduces risk, legal spend, and employee time spent on preservation.
The typical agency is saving over a million dollars or more every year in reduced legal spend and productivity enhancements. To calculate the projected impact for your agency, request a custom ROI analysis.
Absolutely not! Zapproved can migrate your data into Legal Hold Pro so you can have a single system of record for past and future legal hold activity.
The implementation timeline depends on the complexity of your process and the volume of historic legal hold data you’d like to migrate into Legal Hold Pro. Based on our experience, the process should take about six months once the contract is executed.
Legal Hold Pro is very intuitive and most users can get trained on basic features in about a day. For those looking for fluency in Legal Hold Pro’s advanced capabilities, we provide a robust support center and unlimited training and support through the lifetime of your subscription.
Our team can work directly with your security and IT teams to provide documentation and security audit reports, such as our SOC 2® Type 2 report or penetration testing reports.