Measuring what matters: Adopting metrics in ediscovery

Measuring what matters: Adopting metrics in ediscovery

Metrics, also known as key performance indicators or KPIs, are the key to continuous process improvement, not to mention cost savings and budget control, in ediscovery. There’s nothing mysterious about measuring and analyzing data, but most organizations haven’t...
Court sanctions defendant for ‘bollixed’ legal hold

Court sanctions defendant for ‘bollixed’ legal hold

Franklin v. Howard Brown Health Ctr. In this employment discrimination case, the defendant “bollixed its litigation hold…to a staggering degree and at every turn.” As a sanction, the magistrate recommended that the court allow the parties to present evidence about the...
What Is the EDRM?

What Is the EDRM?

A visual framework for ediscovery processes. What is the EDRM? The Discovery Reference Model (EDRM) refers to both a framework for conceptualizing the ediscovery process and the community that maintains that model. The EDRM framework diagrams the approximate processes...
The 2018 Mid-Year Ediscovery Case Law Recap

The 2018 Mid-Year Ediscovery Case Law Recap

What’s happened in ediscovery so far in 2018? It’s been a fairly quiet year, but we’ve seen a few interesting cases — and in those, some themes have emerged.Motions for Spoliation Sanctions Must Be Complete and TimelyCourts have denied spoliation sanctions in several...
What Is A Legal Hold?

What Is A Legal Hold?

Legal Holds in Ediscovery: What They Are and When You Need Them A legal hold, also known as a litigation hold, is the process by which an organization advises personnel when information must be preserved for potential litigation matters or investigations. The legal...
What Is SOC 2?

What Is SOC 2?

What Is SOC 2 Type 2 and Why Does It Matter in Litigation Response? What Is SOC 2® Certification? SOC 2 Type 2 certification is the gold standard in keeping ediscovery data secure. Ediscovery often involves a company’s most sensitive, important internal information....
Audit Trail Checklist: Set Yourself Up for Success

Audit Trail Checklist: Set Yourself Up for Success

Follow these five steps to create a defensible legal hold audit process Litigation is inevitable — and all too often, so are accusations of lost, destroyed or withheld evidence. Yet many companies aren’t prepared. They may not have a clear record of when a legal hold...