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The email is generated by the Zapproved system and is sent from support@zapproved.com. However, the
recipient will see your name in the “From” field so that it appears as if the message were sent from you
directly. In order to prevent any messages from Zapproved inadvertently being received in a Spam or Junk Mail
folder, please add support@zapproved.com to your address book.
The ability to comment on a proposal is included to help recipients interact without having to approve or
deny the proposal. From the email notification or the View Proposal page, click the Comment button below the list of recipients and enter your
comments in the text box provided, click Submit Comments to send. To return to the View Proposal page
without sending a comment, click Cancel.
We have created a form that organizes the key information,
making it readable and actionable. Here is a sample email formatted in HTML:
The message indicates the sender and receiver(s), due date, priority, and file attachment name(s).
The main area contains the proposal title, message, and the Approve and Deny buttons. Lastly, the footer
includes a link to the proposal for those recipients receiving email in plain text format.
No, Zapproved is designed to be an open system. Anyone with an email address and Internet access can
receive and respond to a proposal. Once a user makes a decision by clicking the Approve or Deny button in an
email, a browser window opens that is associated only with that user’s email address. This method is used as
a way to verify identity.
As the creator of a proposal, you can now edit your proposals! Find the proposal in your Message Center and click to
open. Click the Edit Proposal button at the bottom of the screen. You will then be able to edit all of the available
fields, including approvers, viewers, due date, attachments, and others.
Proposals automatically close when all Approvers have replied with an approval. A proposal can also be manually
closed by the sender. Find the proposal in your Message Center and click to open. Select the Close button at the
bottom of the screen and confirm the change in the popup message
Yes, a proposal can be cancelled by the sender as long as it has not been fully approved. Find the proposal in
your Message Center and click to open. Click the Cancel button at the bottom of the screen and confirm the change
in the popup message.
A proposal is closed when the decision has been made; the proposal is complete. Cancelled proposals have been
retracted, and no decision has been reached.
Find the proposal in your Message Center and click to open. Click the Archive button at the bottom of the
screen, and confirm the change in the popup message. This removes the proposal from your Message Center.
To post a comment, go to the Message Center. Click the proposal to open it, and click the Comment button to
enter your comment. Click the Submit Comments button to send the comment and make it part of the proposal.
Yes, registered users can attach files to proposals when logged in. Select the Attach File button at the
bottom of the new proposal. Find the desired file and click OK. Be sure to wait for the green circle with the
check (to the right of the Attach File button) to confirm upload is complete.
Yes, the maximum file size allowed for each attachment depends on your subscription plan: Free plan = 1MB,
Premium and Group plan = 4MB.
That’s a great question. We understand that decision-making is a nuanced process. Our intent with Zapproved,
however, is to propel decision-making forward. By asking participants to clearly express their opinions, it
requires them to make a clear choice. This transparency and clarity is powerful.
We are continuing to study our model and are open to feedback and ideas. Please make your suggestions or give
us feedback by emailing us at myidea@zapproved.com.
It is our intention to archive them indefinitely on our secure servers for premium accounts. We will archive proposals
for free users for 60 days.
We will always offer a free version of Zapproved. For $12.00/month, $120/year you gain full access to all that Zapproved
has to offer. Sign up your team for $100/month, $1000/year, and save even more.
Importing your contacts enables Zapproved to automatically look up your email addresses as you specify
recipients when creating a proposal. This makes the process of addressing a proposal faster.
We currently support importing contacts from Microsoft Outlook for Internet Explorer users. In the future, we
plan to add the capability to import contacts from Safari and Firefox, as well as from Webmail (for example,
Gmail, Yahoo! Mail, etc.).
Absolutely not – privacy and security are our utmost concern. We respect our users and their information,
and will not use it in any way without expressed written permission.
Zapproved provides an electronic record of who approved what and when. In some contexts, this may be a
binding commitment that can be legally enforced. In others, it may not. Please be sure to discuss this with
your own legal counsel if creating a legally-binding agreement is your goal.
Yes, you can customize the flow of emails that you receive, so you will get as many or as few notifications as you prefer. You can find the options on the My Settings page. By deselecting the check boxes, you can disable these notifications:
- Notify me when I send out a proposal
- Notify me when someone sends me a new proposal
- Notify me when someone else comments on a proposal I am involved with
- Notify me when someone makes a decision on a proposal I sent them
- Notify me when everyone has approved one of my proposals
- Notify me when I cancel or close a proposal
- Notify me when a proposal which is waiting on me is past due
- Notify me when a proposal which is waiting on me is due today
- Notify me with a daily overview of my proposals
Zapproved is supported on these browsers:
- Internet Explorer 6+*
- Firefox 3+ (PC, Mac)
- Safari 3+
- Opera 9+ (PC, Mac)
- *We are currently working on implementing IE8 compliance. In the meantime, please turn on Compatibility Mode
to fix any alignment issues.
A great application to use for spell checking is the
google toolbar. For you Fire Fox users, a spell checker is built into the browser.
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